Your Done-For-You DM System, built for MedSpas.
Knowledge. Communication. Relationships. Trust.
Putting your clinic first with more replies, more bookings, and more revenue.
Your AI Concierge is built to sound like your best front-desk person, trained on your voice, your treatments, and your pricing. Most clients won't realize they're not chatting with a person. No scripts. No "press 1 for pricing." Just clear, on-brand conversation that moves leads toward booking while you're holding a syringe.
Your services, treatments, pricing, protocols, tone of voice, the way you greet a client on their first visit. We extract everything that makes your clinic yours, and we encode it into your Concierge.
What's your real pain point? Missed after-hours inquiries. "How much for Botox?" on repeat. Booking friction. Response time. We build the concierge around the one outcome that moves your revenue, then layer in the rest.
The concierge launches in your Instagram DMs. Every inquiry gets a response in under 60 seconds. Hot leads get your booking link, straight in the DM. You keep treating clients. We keep tuning the system.
Speed to lead is everything. Your Concierge responds in under 60 seconds, in your voice, around the clock.
Want to see how it actually responds?
DM "Glow" to @softlogic_demo See how we answer treatment questions in under 60 secondsThe Speed-To-Lead Reality
higher conversion when responding within one minute
Velocify Researchmore likely to qualify a lead when contacted in 5 minutes vs. 30
MIT / Harvard Business Reviewof buyers purchase from the first business to respond
Lead Response Management Studyaverage follow-up time in the aesthetics industry
MyMedLeads / NextechBuilt for the GTA. Designed for the Toronto injector market, where premium pricing demands premium communication.
We texturize conversations, so clients glide seamlessly through their MedSpa journey. Calm. Held. Unhurried.
Your AI Concierge ensures every inquiry is answered, promptly, professionally, and always on-brand. A premium solution for businesses where value deserves clear, elegant explanations.
You finished a HydraFacial at 3:47 PM. Here's what your AI Concierge handled while your phone was face-down.
One asked about Botox pricing. One wanted to know your HydraFacial process. One got your booking link and locked in a consult for next Thursday at 2:15 PM. You were undistracted the entire time. Your client got your full attention. The booking got handled.
You stay focused on your clients. We handle the infrastructure.
Never miss an inquiry, even at 2 AM on a Sunday. Every message is seen, tracked, and handled.
Smart responses that sound like you. Trained on your voice, your pricing, your treatments.
No friction. Once your Concierge recognizes booking intent, it sends the client your booking link with a warm, on-brand handoff. The consult lands on your calendar. You never lift a finger.
That's it. Revenue protected while you were present for the client in front of you.
Not a digital agency that added a MedSpa tab. Not generalist infrastructure retrofitted with AI. A concierge system, built for this from day one.
One Concierge. Two ways in. Echo Care comes included with both, so your Concierge never goes stale.
For solo founders, new openings, and independent clinics building their foundation.
Everything in Echo Build, plus two assets built to give your Concierge a louder launch and a clearer first 30 days.
Think of it like buying a car: you own the build outright. Your AI Concierge runs on ManyChat, which charges its own monthly platform fee (~$29 USD/mo, paid directly by you). The Echo Build covers your bespoke setup, personalization, and Echo Response™, not the platform.
Included with every build. After your included period, it simply continues, voice tuning, treatment updates, technical health, so your Concierge keeps sounding like you as your business evolves.
A Concierge isn't a one-time install, it's a living system. Instagram evolves. Your treatments change. Your voice grows. Echo Care keeps it tuned to you, not frozen on launch day.
For a new product, a seasonal push, or a limited-time offer. A fully built promotional flow inside your Concierge, ready for the length of your campaign.
When you have something worth spotlighting, your Concierge makes sure every client hears about it, in your voice.
The founder is the brand. So before your Concierge ever quotes a price, it should be able to answer the question that actually earns trust: "Who's behind this clinic?"
Once you sign on, I gather your story: your path into aesthetics, your philosophy, why you opened your doors, and encode it into a dedicated layer of your Knowledge Library. The result is a Concierge that doesn't just handle logistics. It speaks to your experience, your values, and the reason a client should feel safe in your chair, in your voice, the way you'd say it yourself.
Not a bot reciting your prices. A first impression that sounds like the person your clients came for.
Pricing current as of July 2026. Questions? info@softlogicstudio.ca
See what happens when silence isn't an option. Experience the live demo, or book a 15-minute walkthrough with Anna.
DM "Glow" to @softlogic_demo See the concierge in actionThe Greater Toronto Area is one of the most multilingual markets in the world. When a client messages your clinic in Punjabi, Mandarin, Arabic, or Portuguese, your concierge answers fluently, in their language and your brand voice. No barrier between an interested client and their next consult, and no lead lost in translation.
SoftLogic Studio's mission is to unify human presence with intelligent systems, so independent MedSpa owners don't have to choose between operating their business and embodying it.
I've spent the better part of two decades inside the world of independent business, not as a spectator, but as the person in the room making it work. Marketing, communications, technology, journalism. Young founders building empires from nothing. Industries that had no business being in the same sentence. I learned early that skills travel. And so did I.
Over time, a pattern developed. A quiet erosion. Brilliant people. Exceptional craft. And a growing gap between the luxury experience they delivered in person, and the communication it took to get there.
That gap has a cost. And in the MedSpa world, where clients are investing in themselves, where trust is everything, where a single unanswered DM can quietly become someone else's booking, that cost is highest.
I'm 41. I get treatments myself. I've sat in your clients' chairs. I've felt the difference between a clinic that makes you feel held from the first message, and one that goes silent and hopes you'll follow up.
I built SoftLogic because I had the knowledge, the background, and the belief that independent MedSpa owners deserve infrastructure that matches the care they give their clients every single day.
This isn't a tool. It's a relationship. One where we learn your voice together, build something that sounds like you, and make sure no client ever feels like an afterthought.
I also want to say something about AI, because I know it can feel like a lot.
I'm not a developer in a basement. I get Botox. I research red light therapy. I notice when a clinic's Instagram feels cold and when it feels like a warm referral from a friend. I live in the same world you do, and I care about the same things you care about: how something feels, how it's received, whether it represents you well.
That's why I built SoftLogic the way I did. Not to hand you a piece of software and wish you luck, but to be in your corner while we build something that grows with you.
You don't have to figure out AI. That's my job. Yours is the craft. I'll handle the rest.
You give your clients the best of yourself. Let me help you give them that, even when you're not in the room.
Anna 🌷